We are independent & ad-supported. We may earn a commission for purchases made through our links.
Advertiser Disclosure
Our website is an independent, advertising-supported platform. We provide our content free of charge to our readers, and to keep it that way, we rely on revenue generated through advertisements and affiliate partnerships. This means that when you click on certain links on our site and make a purchase, we may earn a commission. Learn more.
How We Make Money
We sustain our operations through affiliate commissions and advertising. If you click on an affiliate link and make a purchase, we may receive a commission from the merchant at no additional cost to you. We also display advertisements on our website, which help generate revenue to support our work and keep our content free for readers. Our editorial team operates independently of our advertising and affiliate partnerships to ensure that our content remains unbiased and focused on providing you with the best information and recommendations based on thorough research and honest evaluations. To remain transparent, we’ve provided a list of our current affiliate partners here.

What is a Call Logger?

Mary McMahon
By
Updated May 16, 2024
Our promise to you
EasyTechJunkie is dedicated to creating trustworthy, high-quality content that always prioritizes transparency, integrity, and inclusivity above all else. Our ensure that our content creation and review process includes rigorous fact-checking, evidence-based, and continual updates to ensure accuracy and reliability.

Our Promise to you

Founded in 2002, our company has been a trusted resource for readers seeking informative and engaging content. Our dedication to quality remains unwavering—and will never change. We follow a strict editorial policy, ensuring that our content is authored by highly qualified professionals and edited by subject matter experts. This guarantees that everything we publish is objective, accurate, and trustworthy.

Over the years, we've refined our approach to cover a wide range of topics, providing readers with reliable and practical advice to enhance their knowledge and skills. That's why millions of readers turn to us each year. Join us in celebrating the joy of learning, guided by standards you can trust.

Editorial Standards

At EasyTechJunkie, we are committed to creating content that you can trust. Our editorial process is designed to ensure that every piece of content we publish is accurate, reliable, and informative.

Our team of experienced writers and editors follows a strict set of guidelines to ensure the highest quality content. We conduct thorough research, fact-check all information, and rely on credible sources to back up our claims. Our content is reviewed by subject-matter experts to ensure accuracy and clarity.

We believe in transparency and maintain editorial independence from our advertisers. Our team does not receive direct compensation from advertisers, allowing us to create unbiased content that prioritizes your interests.

A call logger is a device or software program which is used to record calls. Call loggers are used by many companies which provide service over the phone, and they can also be used to log personal calls, or for the purpose of recording professional calls such as consultations with lawyers and accountants. Many companies make call loggers, and there are entry-level versions which can be used at home as well as much more extensive systems designed for commercial use.

There are some legal issues involved with using a call logger. In some areas, all parties to a call must be aware that it is being recorded. This is why people sometimes receive an automated message which says that “this call may be monitored or recorded” when they call service hotlines. In other areas, only one party needs to be aware of the fact that the call is being recorded, and it is important for people to know that phone calls may be legally recorded without their knowledge.

The most basic call logger simply records the call as it is made. More advanced call loggers may interface with a computer program to document the phone call and any actions taken by a technician during the call. For example, if a customer of the phone company calls to add a service, the call logger would record the request and the technician's action on the computer. Some call loggers automatically generate transcripts, and can be programmed to send recordings to backup databases so that they will be permanently on record.

Companies and working professionals may opt to use a call logger to protect themselves from liability. With a call logger, disputes over “he said/she said” conversations can be eliminated, because there's a recording of what everyone said. Call logging software can also work with call monitoring software which allows a supervisor to listen in on calls, which can be useful on training or in sensitive calls in which a third party might be useful as a witness.

People sometimes use call loggers at home, especially if they think that they will be involved in legal proceedings. For example, people fighting debt collectors can use a logger to record calls which may be used to challenge collection techniques or to dispute claims made by the debt collectors. Likewise, people may record calls warning telemarketers not to call again so that they have a record of the fact that they asked the telemarketers to stop, so that they can use the recording to bring suit if necessary.

EasyTechJunkie is dedicated to providing accurate and trustworthy information. We carefully select reputable sources and employ a rigorous fact-checking process to maintain the highest standards. To learn more about our commitment to accuracy, read our editorial process.
Mary McMahon
By Mary McMahon

Ever since she began contributing to the site several years ago, Mary has embraced the exciting challenge of being a EasyTechJunkie researcher and writer. Mary has a liberal arts degree from Goddard College and spends her free time reading, cooking, and exploring the great outdoors.

Related Articles

Discussion Comments
Mary McMahon
Mary McMahon

Ever since she began contributing to the site several years ago, Mary has embraced the exciting challenge of being a...

Learn more
EasyTechJunkie, in your inbox

Our latest articles, guides, and more, delivered daily.

EasyTechJunkie, in your inbox

Our latest articles, guides, and more, delivered daily.