We are independent & ad-supported. We may earn a commission for purchases made through our links.
Advertiser Disclosure
Our website is an independent, advertising-supported platform. We provide our content free of charge to our readers, and to keep it that way, we rely on revenue generated through advertisements and affiliate partnerships. This means that when you click on certain links on our site and make a purchase, we may earn a commission. Learn more.
How We Make Money
We sustain our operations through affiliate commissions and advertising. If you click on an affiliate link and make a purchase, we may receive a commission from the merchant at no additional cost to you. We also display advertisements on our website, which help generate revenue to support our work and keep our content free for readers. Our editorial team operates independently of our advertising and affiliate partnerships to ensure that our content remains unbiased and focused on providing you with the best information and recommendations based on thorough research and honest evaluations. To remain transparent, we’ve provided a list of our current affiliate partners here.

How Do I Choose the Best Soft Phone Software?

By Alex Newth
Updated May 16, 2024
Our promise to you
EasyTechJunkie is dedicated to creating trustworthy, high-quality content that always prioritizes transparency, integrity, and inclusivity above all else. Our ensure that our content creation and review process includes rigorous fact-checking, evidence-based, and continual updates to ensure accuracy and reliability.

Our Promise to you

Founded in 2002, our company has been a trusted resource for readers seeking informative and engaging content. Our dedication to quality remains unwavering—and will never change. We follow a strict editorial policy, ensuring that our content is authored by highly qualified professionals and edited by subject matter experts. This guarantees that everything we publish is objective, accurate, and trustworthy.

Over the years, we've refined our approach to cover a wide range of topics, providing readers with reliable and practical advice to enhance their knowledge and skills. That's why millions of readers turn to us each year. Join us in celebrating the joy of learning, guided by standards you can trust.

Editorial Standards

At EasyTechJunkie, we are committed to creating content that you can trust. Our editorial process is designed to ensure that every piece of content we publish is accurate, reliable, and informative.

Our team of experienced writers and editors follows a strict set of guidelines to ensure the highest quality content. We conduct thorough research, fact-check all information, and rely on credible sources to back up our claims. Our content is reviewed by subject-matter experts to ensure accuracy and clarity.

We believe in transparency and maintain editorial independence from our advertisers. Our team does not receive direct compensation from advertisers, allowing us to create unbiased content that prioritizes your interests.

Soft phone software is a type of program that allows telephone calls to be made from a desktop or laptop computer. To choose the best soft phone software, you'll need to first make sure you are only considering software that is compatible with your operating system, and that your computer meets the program's system requirements. Once you've identified the software that meets your technical specifications, you can consider other features. The graphical user interface (GUI) will be different for each soft phone, and the level of customization offered can vary as well. Many soft phone users also use text messaging, instant messaging, and video chat, so you'll may want to look for a program that offers these features.

One of the most important things you need to consider before downloading or purchasing soft phone software is whether or not it is compatible with the operating system on your computer. Most programs are designed to work with the Windows® operating system. If you are using a computer that runs Macintosh® or Linux®, checking the compatibility is a must.

Soft phone software comes in a wide variety of GUIs. Some have simple pads and mimic a basic telephone dial, while others have a many buttons to provide dialing shortcuts and other features. If you want to be able to customize your settings, you'll want to choose software that allows you to change the appearance, skins, and other interfaces; these normally come without an extra charge.

A majority of soft phone software programs feature the ability to use text and instant messaging (IM). If these are features that you want or need, make sure that the software supports these capabilities. With instant messaging, you may be able to use your phone to also access popular email domains and social networking sites. Some software connects via third-party IM services, while others include instant messaging made specifically for the soft phone.

Additionally, many soft phone interfaces also include other features, such as call waiting, call forwarding, and address books. Some even allow users to access their address books from any computer that is connected to the Internet. This can be an especially useful feature to allow you to keep all of your contact information in one central location.

Video chat can be used between friends or business associates as a way to see the other person. Many soft phones offer this feature, if the computer has a webcam, but it does require a large amount of bandwidth to work effectively. If this is a feature you are interested in, make sure you have a high speed Internet connection and look for soft phone software that can use bandwidth efficiently.

EasyTechJunkie is dedicated to providing accurate and trustworthy information. We carefully select reputable sources and employ a rigorous fact-checking process to maintain the highest standards. To learn more about our commitment to accuracy, read our editorial process.
Discussion Comments
By anon323229 — On Mar 04, 2013

Can this be used as a speakerphone?

EasyTechJunkie, in your inbox

Our latest articles, guides, and more, delivered daily.

EasyTechJunkie, in your inbox

Our latest articles, guides, and more, delivered daily.