We are independent & ad-supported. We may earn a commission for purchases made through our links.
Advertiser Disclosure
Our website is an independent, advertising-supported platform. We provide our content free of charge to our readers, and to keep it that way, we rely on revenue generated through advertisements and affiliate partnerships. This means that when you click on certain links on our site and make a purchase, we may earn a commission. Learn more.
How We Make Money
We sustain our operations through affiliate commissions and advertising. If you click on an affiliate link and make a purchase, we may receive a commission from the merchant at no additional cost to you. We also display advertisements on our website, which help generate revenue to support our work and keep our content free for readers. Our editorial team operates independently of our advertising and affiliate partnerships to ensure that our content remains unbiased and focused on providing you with the best information and recommendations based on thorough research and honest evaluations. To remain transparent, we’ve provided a list of our current affiliate partners here.

What Is a National Service Provider?

By R. Kayne
Updated May 16, 2024
Our promise to you
EasyTechJunkie is dedicated to creating trustworthy, high-quality content that always prioritizes transparency, integrity, and inclusivity above all else. Our ensure that our content creation and review process includes rigorous fact-checking, evidence-based, and continual updates to ensure accuracy and reliability.

Our Promise to you

Founded in 2002, our company has been a trusted resource for readers seeking informative and engaging content. Our dedication to quality remains unwavering—and will never change. We follow a strict editorial policy, ensuring that our content is authored by highly qualified professionals and edited by subject matter experts. This guarantees that everything we publish is objective, accurate, and trustworthy.

Over the years, we've refined our approach to cover a wide range of topics, providing readers with reliable and practical advice to enhance their knowledge and skills. That's why millions of readers turn to us each year. Join us in celebrating the joy of learning, guided by standards you can trust.

Editorial Standards

At EasyTechJunkie, we are committed to creating content that you can trust. Our editorial process is designed to ensure that every piece of content we publish is accurate, reliable, and informative.

Our team of experienced writers and editors follows a strict set of guidelines to ensure the highest quality content. We conduct thorough research, fact-check all information, and rely on credible sources to back up our claims. Our content is reviewed by subject-matter experts to ensure accuracy and clarity.

We believe in transparency and maintain editorial independence from our advertisers. Our team does not receive direct compensation from advertisers, allowing us to create unbiased content that prioritizes your interests.

A national service provider is an Internet Service Provider (ISP) with a national presence. This model differs from smaller ISPs that function as local providers, covering limited geographic areas. A national service provider can serve clients across the country, albeit rural areas might only have partial or spotty coverage.

A service provider that sells broadband connections like Digital Subscriber Line (DSL), cable or Fiber Optic Service (FiOS), sometimes offers benefits that smaller, local providers cannot. For example, these services might bundle phone, television, Internet and cellular services for one easy bill. Robust webspace plans with slicker scripting tools and, in some cases, optional built-in commercial functionality are other features a national service provider might offer. Connectivity can also be more stable with less downtime or outages, though local or small providers might also have excellent uptime records.

The Achilles heel of a national provider often (but not always) boils down to customer service. Larger companies tend to be bureaucratic in structure, which can impede efficiency and fast service. Another disadvantage is that technical support is often outsourced.

While it might only take a moment to connect to a real person manning a technical support line for a smaller or local ISP, it can sometimes be a frustrating experience to get help from a large, multi-product, national service provider. It usually entails wading through a cascade of menu options offered by an automated operator, followed by a long wait that ends in more transfers or, in some cases, terminates in a dropped call. Between hurdles, the customer might have to sit through sales pitches about new products or packages. In the end, success often means connecting to a phone staff halfway around the globe that is simply following a generic script with no technical savvy.

Multi-state and local ISPs often (but not always) excel at customer service, commonly offering 24/7 help through a manned, toll-free number. The lower overhead of a smaller company can mean more money for a better customer service model handled ‘in house’ by trained technicians who know the product. Combined with a decent set of features and a good uptime record, a local or smaller ISP provider can be the way to go.

A few well known national broadband service providers are Time Warner cable (that sells RoadRunner), Verizon, EarthLink, AT&T/SBC Yahoo! and Comcast. Smaller providers that offer some national access include solid performers like the Los Angeles-based DSLExtreme. To investigate local and national service providers in your area, refer to websites like DSLreports or enter your town’s name in a search engine along with +broadband.

EasyTechJunkie is dedicated to providing accurate and trustworthy information. We carefully select reputable sources and employ a rigorous fact-checking process to maintain the highest standards. To learn more about our commitment to accuracy, read our editorial process.
Discussion Comments
By anon24169 — On Jan 08, 2009

I'm not sure what you're asking. If you will be traveling to Australia you should be able to get Internet access locally through hotspots or the hotel you will be staying at, providing you'll be in a city at least some of the time. Any Internet connection abroad will allow you to do the same things online that a US-Internet connection will allow. So if you need to access a VPN to tunnel to Texas, or you just want to be able to access Webmail or whatnot, any Internet connection in Australia will do. You do not need to be on the same Internet Service Provider (ISP) that you are when you access from Texas.

By rapaviator — On Jan 07, 2009

Can you provide the name / contact number for any "International" Service Providers? I'm trying to establish a temporary connection (couple of weeks) from Texas to Avalon, Australia.

EasyTechJunkie, in your inbox

Our latest articles, guides, and more, delivered daily.

EasyTechJunkie, in your inbox

Our latest articles, guides, and more, delivered daily.